WARRANTY/REPAIRING FORM

1. Only one claim (one product) per submission will be processed. 2. A picture of the claim is mandatory for us to evaluate. 3. It is our rights to disapprove any claim that is found incorrect or fraudulent. 4. This form is for warranty\repairing only. If you are requesting a replacement or refund, please contact the retailer where you made your purchase.

Purchase Information

*Retailer

Where did you order the BLUETTI product from?

*Product Model

*Product Serial Number

You can locate the Serial Number (SN) at the bottom of the product or in your BLUETTI app. Providing the SN is crucial for us to process your service request promptly.

Serial number photo

Click to upload or drag and drop

PNG, JPG (<=2M)

Please upload a picture of your product including the serial number.

*Purchase Date

This shall be the date on your invoice or receipt from the dealer.

*Purchase Proof

Click to upload or drag and drop

PNG, JPG (<=2M)

Please upload the invoice you received from the retailer.

*Describe the issue and your requests

Please decribe the issue indetails.

*Pictures

Click to upload or drag and drop

PNG, JPG (<=2M)

Please upload pictures of the product and/or the issues you have.

Videos

Click to upload or drag and drop

AVI, MP4, MOV,M4V (<=200M)

Please upload a short video regarding the issue if you have one.

Customer Details

*Customer Name

*Email

*Phone Number

*Address

By submitting this form, you acknowledge that you have read and agree to our Privacy Policy and Terms of Service. Protecting your privacy is our top priority, and we are serious about our commitment.